Our Services

Workplace & Organisational Dynamics

We enhance team communication and culture to create a more aligned and high performing workplace.

Diagnose cultural and behavioural bottlenecks affecting performance
Align team structures with organisational goals
Introduce frameworks for accountability, collaboration, and wellbeing
Facilitate change management with attention to staff psychology and adoption

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Temp Staffing Solutions

Flexible, experienced operational support when you need it most.

• Residential Property Management support (leasing, inspections, arrears, maintenance coordination)
• Commercial Property Administration & lease support
• Sales Administration & contract processing
• Strata administration & AGM/EGM coordination
• Construction administration & site coordination support
• Pre-start and variations processing
• Contract administration assistance
• Conveyancing file management & settlement coordination
• Trust accounting support (where required)
• Short-term maternity leave cover
• Peak period overflow assistance
• System clean-up & backlog recovery

All placements are operations-aware — meaning we don’t just “fill a seat,” we support workflow continuity and performance stability.

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Real Estate Operations Support

We optimise systems, communication, and processes to enhance efficiency and performance across real estate operations.

Lease, inspection, and renewal workflows designed with staff load and owner psychology in mind
Contractor management systems that build trust and improve response times
Onboarding and staff training programs that emphasise workplace behaviour and consistency
Cross-department workflows to reduce conflict and promote transparency- Administration for residential, strata and commercial property portfolios
Process improvement for leasing, renewals, and inspections
Contractor management support (workflow & compliance packs)
Systems migration (Dropbox → SharePoint, Strata Master, Property Tree, Property Me, Re Leased integrations)

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SharePoint & Workplace Systems

We design tailored SharePoint environments and digital workflows that streamline collaboration and centralize business operations.

Information architecture with a human-first design focus
Sites, libraries, and dashboards structured around user behaviour, not just data
Automation (approvals, requests, triage) that reduce decision fatigue and error
Governance frameworks that balance compliance with usability
Training sessions that focus on why people resist change and how to overcome it

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AGM / EGM Facilitation

We manage and facilitate structured, compliant meetings to ensure clear communication, documentation, and outcomes.

At Masonry Operations, we provide professional, impartial support at Annual and Extraordinary General Meetings (AGMs & EGMs) across the real estate and strata sectors.

We understand that these meetings often involve complex decisions, diverse perspectives, and at times, heightened emotions. Our approach blends operational structure with sensitivity to group dynamics, ensuring every meeting runs smoothly, stays compliant, and allows all voices to be heard with respect.

Through neutral chairing, conflict navigation, and outcome recording, we help committees and stakeholders move forward with confidence, clarity, and fairness.

See Our Packages Below